Have a look at our support items bellow. If you can not find the information you are looking for please use the link at the bottom to open a support ticket.
General:
Unlock by cable vs Unlock by IMEI
What is unlocking / a simlock?
What is debranding
Will unlocking void my warranty?
Can I test your products?
Payment:
I don't have Paypal, what to do?
Refund rules
Product delivery:
I didn't receive my product login
Important spam information
Troubleshooting:
I'm getting an error when trying to unlock / repair what to do?
Bluetooth issues with unlocking
SRS software virus detected?!
Unlock by cable:
What is unlock by cable?
First steps after receiving your SRS login
How to unlock Samsung by cable
How to unlock LG by cable
What is a DUAL cable
What is an Original USB cable?
What is a FTDI usb cable?
What is an Serial cable?
Unlock by codes:
What is unlock by IMEI
How to enter unlock codes for Samsung
How to enter unlock codes for LG
How to enter unlock codes?
SRS by IMEI instructions
How to enter unlock codes for SonyEricsson?
How to enter unlock codes for HTC
How to enter unlock codes for Motorola
How to check locks on Sony Ericsson
Can't find your answer? Contact us!
Unlock by cable vs Unlock by IMEI
Our Unlock by cable vs Unlock by IMEI show down
We offer best of both worlds so you can choose the method that best fits your needs, but what are the pro's and con's of both methods?
Unlock by IMEI
- No need for a cable
- No need for software (no need to install drivers)
- All models from a particular brand supported no matter how new they are
- Slower (usually takes a few hours to a few days to obtain codes)
- More expensive
Unlock by cable
- Instant unlock / repair
- More product features (e.g. user code reset, IMEI repair, debrand etc)
- Cheaper
- Installing drivers can be problematic for some computer users
- Takes some time for new phone models to be supported as unlock solutions need to be researched by our programmers first
- Some phones need a special cable which you need to purchase first
